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Analysis of Agencies with Revenues

Greater Than $10,000,000

EXPENSE ANALYSIS

(as % of Net Revenues)

Average

+25% Profit

+25% Growth

Compensation Expense

Total Payroll

56.7%

51.9%

58.3%

Benefits

9.4%

6.8%

8.9%

Total Compensation

66.0%

58.7%

67.2%

Selling Expenses

T & E/Conventions

2.3%

1.9%

2.7%

Automobile

0.9%

0.9%

0.8%

Advertising/Promotions

0.8%

1.0%

1.0%

Total Selling

4.0%

3.8%

4.5%

Operating Expenses

Occupancy

3.7%

3.7%

3.3%

Telephone

1.0%

0.7%

1.3%

Postage

0.6%

0.6%

0.6%

Supplies/Printing

1.2%

0.9%

1.1%

Dues/Subscriptions/Contributions

0.8%

0.6%

0.9%

Taxes/Licenses

0.3%

0.4%

0.2%

Insurance

1.5%

1.4%

1.6%

Professional Fees

1.2%

1.5%

1.2%

Equip Rental/Maint

0.7%

0.9%

0.7%

Bad Debts

0.2%

0.1%

0.3%

Outside Services

0.8%

0.6%

0.9%

Data Processing

1.1%

0.8%

0.8%

Education/Training

0.4%

0.3%

0.5%

Miscellaneous

0.4%

0.5%

0.5%

Total Operating

13.9%

12.9%

13.9%

Administrative Expenses

Amortization

1.1%

1.2%

0.7%

Depreciation

1.8%

1.1%

2.0%

Officer Life

0.1%

0.1%

0.1%

Interest

0.6%

0.6%

0.3%

Other

0.9%

1.2%

0.0%

Total Administrative

4.5%

4.1%

3.1%

Total Expenses

88.4%

79.5%

88.7%

Pre-Tax Profit

11.6%

20.5%

11.3%

Information Technology Expense (as % of Net Revenues)

Average

+25% Profit

+25% Growth

Total IT Expense for Fiscal Yr

(1)

2.1%

1.5%

1.8%

(1)

Includes hardware/software leasing, supplies, maintenance & maintenance contracts, training, data communications,

website development/maintenance, computer depreciation, and software amortization

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

% Net Revenue

Compensation

Selling

Operating

Adminstrative

Average +25% Profit

+25% Growth

Page 85

2003 Best Practices Study