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Analysis of Agencies with Revenues

Greater Than $10,000,000

E. New Business Revenue as % of Prior Year's Total Revenues for Each Line of Business

Commercial P&C

19.7%

22.8%

25.4%

Personal P&C

11.3%

8.2%

9.6%

P&C Service Fees

19.8%

*

14.5%

Group L&H

21.9%

28.8%

27.8%

Individual L&H

55.0%

50.0%

55.3%

Total Commissions & Fees

20.3%

23.0%

25.5%

* - Insufficient Data

F. Acquired Revenue as % of Prior Year's Total Revenues for Each Line of Business

Commercial P&C

5.9%

12.1%

3.9%

Personal P&C

5.4%

0.4%

0.0%

P&C Service Fees

0.0%

*

0.0%

Group L&H

1.4%

0.2%

2.8%

Individual L&H

0.0%

0.0%

0.0%

Total Commissions & Fees

5.5%

9.7%

3.1%

G. Growth in Revenues from Prior Year by Source

Commercial P&C

22.8%

29.5%

29.6%

Personal P&C

10.8%

4.4%

7.3%

P&C Service Fees

-2.9%

*

-9.0%

Group L&H

15.3%

25.6%

21.7%

Individual L&H

5.7%

8.9%

1.2%

Total Commission & Fees

19.6%

24.4%

25.6%

Contingent Income

20.6%

14.6%

37.7%

Investment Income

-27.0%

-16.5%

-15.5%

Total Revenues

18.7%

24.2%

25.1%

Brokerage Commission Expense

22.0%

24.6%

29.5%

Net Revenues (Internal)

13.0%

13.9%

22.0%

Net Revenues (Total including Acquistion)

18.2%

22.8%

24.8%

* - Insufficient Data

The higher the percentage, the more favorable the results

The percentage indicates the significance of the acquired business.

Average

+25% Profit

+25% Growth

Average

+25% Profit

+25% Growth

Average

+25% Profit

+25% Growth

Page 84

2003 Best Practices Study