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Analysis of Agencies with Revenues

Greater Than $10,000,000

CARRIER REPRESENTATION

A. Number of Carriers Represented

Average

+25% Profit

+25% Growth

Personal Lines

National

6.7

5.3

5.1

Regional

3.6

6.6

6.1

Commercial Lines

National

33.6

22.7

46.7

Regional

28.0

9.8

14.3

Total Carriers

71.9

44.4

72.3

B. Commission Income as % of Net Revenue

Average

+25% Profit

+25% Growth

% of Net Rev from Top Carrier

8.7%

11.7%

8.0%

% of Net Rev from Top 3 Carriers

19.2%

24.3%

18.6%

C. Service Center Use

Total Pers'l Lines Commissions placed

in Carrier Service Center

6.9%

*

0.4%

Total Comm'l Lines Commissions placed

in Carrier Service Center

2.7%

11.9%

0.9%

* - Insufficient Data

Page 95

2003 Best Practices Study