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14 THE DAVITA WAY
Head, Heart and Hands
It’s been said that true acts of kindness come from the heart. Serving
“from the heart” means that we truly care for others.
Simply speaking, “dedicating our Head, Heart and Hands” means that
what we believe affects our thinking, which ultimately determines
our actions. We choose to believe that what we do at DaVita makes a
positive difference in the world. That belief inspires us to put our hearts
into everything we do to help our patients, each other, and
our world.
Head
The Head symbol means that we believe in, and are committed to:
• Our Mission and Core Values
• Our Village
• Our Vision to build the Greatest Healthcare Community the
World Has Ever Seen
Heart
The Heart symbolizes the fact that we care — passionately! — about
our patients and our teammates. It also represents our pride in our
Village, and in the dialysis center or office where we work.