2016-2020_Financial_Plan_Web

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City Manager
2016-2020 FINANCIAL PLAN
PERFORMANCE MEASURES
The following table identifies key performance measures that will assist the City
Manager’s Department in tracking its progress and monitoring its contribution to
building a sustainable Surrey.
Division
Performance
Measures
(Sustainability Pillar)
Budget
2015
Budget
2016 2017 2018 2019 2020
Legal
Services
Prosecution fine
revenue
(Socio-Cultural)
$57,750 $30,000 $60,000 $62,500 $65,000 $67,500 $70,000
Voluntary Compliance
Goals
(Socio-Cultural)
97% 1 97% 97% 97% 97% 96% 96%
Legislative
Services
% of Freedom of
Information Requests
processed and
completed within
requested due date.
(Socio-Cultural)
95% 1 95% 95% 95% 95% 95% 95%
% of council Minutes
published on web by
noon day after Council
meeting
(Socio-Cultural)
100% 100% 100% 100% 100% 100% 100%
Public Safety
Strategies
% of Public Safety
Strategy
recommendations
achieved
(Socio-Cultural)
N/A N/A 30% 50% 75% 90% 100%
% of Public Safety
Strategy performance
indicators reported
annually
(Socio-Cultural)
N/A N/A 100% 100% 100% 100% 100%
Actual
2015
1New performance measure in 2015.
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