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DEPARTMENTAL OVERVIEW
HUMAN RESOURCES
2016-2020 FINANCIAL PLAN
MISSION STATEMENT
To build an environment where every City of Surrey employee can reach his or her full
potential in our support of public service.
KEY PROGRAMS AND SERVICES
Human Resources (HR) provides a broad range of services and programs to both
internal and external clients, including labour and employee relations, recruitment and
retention, performance coaching, employment services, compensation and benefits,
occupational health and safety, diversity, wellness, training and development,
organizational change support, and managing the Human Resources Information
Systems (HRIS).
The Department administers programs for City staff (exempt, CUPE, firefighters,
volunteers, volunteer firefighters and retirees) and supports open communication and
respectful workplace relationships throughout the City. Human Resources staff also
partners with other City departments to attract, retain and motivate a qualified and
diverse workforce.
OCCUPATIONAL HEALTH & SAFETY
The Occupational Health & Safety (OHS)
team strives to make the workplace safe
and healthy for all employees. The
section works with managers, staff,
unions and community partners to
prevent workplace accidents and
illnesses, to keep employees well, and to
help employees return to work after an
injury or illness.
HUMAN RESOURCES INFORMATION
SYSTEMS
Human Resources Information Systems
(HRIS) leverages new and emerging HR
technologies to streamline workflow,
maximize the accuracy, reliability and
validity of workforce data, and facilitate
the collection of data and key metrics.
HRIS also supports the City’s intranet.
LABOUR RELATIONS, COMPENSATION &
EMPLOYMENT
The Labour Relations, Compensation and
Employment team advises staff on
collective bargaining, collective
agreement interpretation and
administration, workplace policies and
practices, employee relations, job
classification, compensation programs,
and benefit and pension administration.
The Employment team collaborates with
and provides support to management and
staff in employee recruitment and
administration. The team also partners
with community organizations to provide
information on employment
opportunities, and seeks new and
innovative opportunities to source talent.
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