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Human Resources
2016-2020 FINANCIAL PLAN
PERFORMANCE MEASURES
The following table identifies key performance measures that will assist the Human
Resources department in tracking its progress and monitoring its contribution to
building a sustainable Surrey.
Division
Performance Measures
(Sustainability Pillar)
Actual
2015
Budget
2016 2017 2018 2019 2020
Occupational
Health & Safety
Incidence frequency rate of
lost time claims per 100
person years
(Socio-Cultural)
2.6
4.2
3.8
3.7
3.6
3.5
3.4
# of diversity events held
(Socio-Cultural)
10
10
10
10
10
10
10
Recruitment
Average # of days to fill a
position vacancy—EXEMPT
(Socio-Cultural)
87
83
83
82
81
80
79
Average # of days to fill a
position vacancy–
CUPE RFT
(Socio-Cultural)
63
57
57
56
55
54
53
# of probationary reports
completed on time
(Socio-Cultural)
96%
90%
90%
90% 90%
90%
90%
Labour Relations
& Total
Compensation
% increase in grievances
(Socio-Cultural/Economic)
0
0
0
0
0
0
0
# of staff with perfect
attendance
(Socio-Cultural/Economic)
550
520
520
525
530
535
540
Human
Resources
Information
Systems
# of automated HR
processes
(Economic)
6
6
6
6
6
6
6
# of paper reducing
initiatives
(Environmental)
5
5
5
5
6
6
6
Budget
2015
140