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2016 CORPORATE SOCIAL RESPONSIBILITY REPORT (CSR)
4
STAKEHOLDER MAPPING: RESPONDING TO STRONG EXPECTATIONS
HUMAN RESOURCES STAKEHOLDERS
Employees
Employees must enjoy the best possible working conditions (work-life
balance, professional development, health and safety policies), be
rewarded for their work and initiatives (remuneration policies) and
have the assurance that their personal data is protected. Assystem’s
engaged workforce is a major asset, driving innovation while helping
to ensure eco-responsible behaviours and application of the highest
ethical standards. It enables the Group to continuously adapt to clients’
needs by delivering high quality, efficient and responsible service.
Labour relations partners
Employee representatives and trade union organisations count on
Assystem to maintain a constant social dialogue. Assystem endeavours
to make relations with employee representatives a driver of progress
within the Group through agreements on topics such as gender equality
and employment of people with disabilities.
Outside consultants and partners
Assystem’s influence with its outside consultants and partners and their
influence with Assystem helps to drive their respective performances.
ECONOMIC STAKEHOLDERS
Clients
Clients expect Assystem to provide them with the most appropriate
technological responses, with solutions that address their current needs
and ensure they keep pace with future developments. For its part,
Assystem encourages clients to embrace its sustainable development
principles.
Business partners
Assystem is a long-term source of business for its sub-contractors, co-
contractors and suppliers, and in the same way as for clients, it expects
them to embrace its values. For their part, business partners participate in
the development of Assystem’s innovative projects. Certification bodies
also contribute to strengthening the Group’s performance, while the
experience gained during their audits helps them to enhance their
standards and guidelines.
Financial partners
Assystem’s investors expect the Group to be efficient and profitable.
They also expect clear and transparent communications so that they
can understand the Group’s strategy, particularly in terms of resource
allocation. By regularly publishing transparent, easy to understand
financial information, the Group demonstrates the robustness of its
business model. Assystem’s banks provide the funding needed to finance
business growth.
Professional organisations
Assystem participates actively in the initiatives of professional
organisations such as Syntec Ingénierie, to promote its businesses and
drive industry momentum. Seminars and conferences organised by
professional organisations are an opportunity to share best practices.
COMMUNITY STAKEHOLDERS
Academia
Assystem contributes to regional development by supporting schools
and universities (through internship and apprenticeship programs,
contributions to training and education, etc.) which represent an
important source of future talent. By communicating about its projects,
Assystem influences the scientific community, which in turn helps the
Group to stay at the forefront of innovation.
Civil society
Assystem pledged to uphold the UN Global Compact in 2011 and
it also applies the fundamental principles of the International Labour
Organisation (ILO). It puts its social engagement into practice through
corporate sponsorship and other initiatives. The media enable the Group
to inform the public about its businesses and its sustainable development
commitments. By making innovation a lever for a sustainable world,
Assystem has become a major source of articles in the technical press.
INSTITUTIONAL STAKEHOLDERS
Public authorities
Local communities and public authorities expect Assystem’s operations
to have a positive impact on the local economy, by creating jobs and
using innovative solutions to help drive sustainable growth with a limited
environmental footprint. For their part, public authorities contribute to
Assystem’s business growth by awarding public sector contracts and
grants to the Group.
ASSYSTEM
REGISTRATION DOCUMENT
2016
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