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2016 CORPORATE SOCIAL RESPONSIBILITY REPORT (CSR)

4

HUMAN RESOURCES INFORMATION: HR DEVELOPMENT AS A DRIVER OF PERFORMANCE

4.3

HUMAN RESOURCES INFORMATION: HR DEVELOPMENT

AS A DRIVER OF PERFORMANCE

The Group’s 2016 HR indicators* are as follows:

2016

2015

GRI equivalent

(Global Reporting Initiative)

Total number of Group employees* at 31 December

12,422

11,553

G4-9

% of permanent contracts at 31 December

89%

89%

G4-10 (b)

% of women at 31 December

23%

22%

G4-10 (a)

% of seniors* at 31 December

20%

20%

G4-LA12 (a)

% of employees with disabilities* at 31 December

2%

2%

G4-LA12 (a)

Average age of employees at 31 December

(in years)

35.7

35.8

G4-LA12 (a)

Number of new hires during the year

4,282

2,616

G4-LA1 (a)

Employee turnover during the year

326

381

G4-LA1 (b)

Absentee rate* for the year

(number of absentee days lost per 100 days worked)

3.50

4.21

G4-LA6 (a and b)

Accident frequency rate* for the year

(number of workplace accidents per million hours worked)

2.21

2.51

G4-LA6 (a and b)

Accident severity rate* for the year

(number of accident days lost per 1,000 hours worked)

0.05

0.08

G4-LA6 (a and b)

Number of employees trained* during the year

6,367

6,187

G4-LA9 (a)

Total number of hours’ training* given during the year

240,195

273,961

G4-LA9 (a)

Average duration of training* given during the year

(in hours)

37.65

44.3

G4-LA9 (a)

* These terms are defined in Section 4.6.1, page 65 of this Registration Document. Except for the total number of Group employees, all of the above indicators exclude Insiéma, MPH Global

Services and MPH Global Services’ subsidiaries and associates (see Section 4.6.3.1 of this Registration Document, page 67).

4.3.1

EMPLOYMENT

4.3.1.1

Total Group employees, employees by division,

region, country, gender and age

At 31 December 2016, the Group had a total of 12,422 employees

compared with 11,553 at the previous year-end. The increase reflects

both external growth (mainly the acquisition of Envy) (see pages 8 and

9 of this Registration Document) and organic growth.

The total can be broken down as follows:

By division:

Global Product Solutions: 7,750, representing 62.4% of the Group

total;

Energy & Infrastructure: 4,084, representing 32.9% of the Group

total;

Staffing: 549, representing 4.4% of the Group total;

Other: 39, representing 0.3% of the Group total.

By geographic region:

France: 7,796, representing 62.8% of the Group total;

International: 4,626, representing 37.2% of the Group total.

By country:

France: 7,796, representing 62.8% of the Group total;

Canada, United States, United Kingdom: 825, representing 6.6%

of the Group total;

Germany, Belgium, Switzerland: 1,125, representing 9.1% of the

Group total;

Africa, Middle East, Asia: 1,327, representing 10.7% of the Group

total;

Romania, Spain, Portugal: 1,296, representing 10.4% of the Group

total.

At 31 December 2016, women represented 23% of the workforce,

compared with 22% at 31 December 2015.

The average age of employees at 31 December 2016 was 35.7 years,

compared with 35.8 years at 31 December 2015, with seniors

(employees aged 45 or over) representing 20% of the Group total at

both 31 December 2016 and 2015.

4.3.1.2

New hires and departures

A total of 4,282 employees were hired by the Group in 2016 and

Assystem is included in the top 100 companies hiring in France in 2017

(source:

L’Usine Nouvelle

, 12 January 2017).

At 31 December 2016, employees with permanent contracts represented

89% of the workforce. In 2017, the majority of new hires (80%) will be

taken on under permanent contracts to support the Group’s development.

ASSYSTEM

REGISTRATION DOCUMENT

2016

51