MINING FOR CLOSURE
33
Legitimacy
is generally based on contract, ex-
change, legal title, legal right, moral right, at-risk
status, or moral interest in the harms and benefits
generated by company actions (Mitchell, 1997).
Here, this term will generally imply a perception
or assumption that the actions of an entity are de-
sirable, proper or appropriate within some socially
constructed system of norms, values, beliefs or
definitions.
64
Individuals, organizations or socie-
ties can hold such norms.
Urgency
implies terms such as compelling, driving,
imperative and is related to two key conditions:
time sensitivity – the degree to which manage-
rial delay in attending to the claim or relation-
ship is unacceptable to the stakeholder, and
criticality – the importance of the claim or the
relationship to the stakeholder or as such, the
degree to which stakeholder claims call for im-
mediate attention.
65
A representation of stakeholder groups developed
for the context of this document is shown in Figure
3.1. These constellations, the manner in which they
have been derived, and some important implica-
tions of the model applied are discussed in the fol-
lowing pages. Note that for simplicity, the terms ap-
plied in Mitchell et al (1997) have been maintained
in the application of the model here. The descrip-
tors are
not
intended to be derogatory.
Figure 3.1
Stakeholder groups & attributes for min-
ing and environment
3.1.1
latent stakeholders
A first category of stakeholders to be addressed
in this discussion include powerful actors lying
“at rest” (dormant stakeholders), respected actors
who depend on support granted at the discretion
of others (discretionary stakeholders), and angry or
upset stakeholders who despite the importance of
the issue to them, lack power or a legitimate status
(demanding stakeholders). Members of this group
are described as latent stakeholders and form the
outer ring in Figure 3.1. More detailed delineation
of these categories and examples with a mining
context are included below.
Dormant stakeholders
can be said to be those who
possess power to impose their will upon an organi-
zation, but lack a legitimate relationship or an ur-
gent claim. Power can be held by those that have
significant financial resources (utilitarian power),
or can command the attention of the media (sym-
bolic/normative). If such actors acquire urgency
or legitimacy, or both, then they can quickly shift
to a status of great importance to an organization.
Stakeholders relevant to mining activities in this
regard include powerful international NGOs cur-
rently dealing with other issues, senior governmen-
tal actors currently satisfied with the status quo, or
not immediately responsible for mining activities,
internal actors with direct access to the media, and
so forth.
Discretionary stakeholders
can be said to be those
that possess the attribute of legitimacy but lack
power and urgent claims. Such groups are those
most likely to be the recipients of discretionary cor-
porate social responsibility (giving) activities. In a
mining context, actors in this category can include:
schools and similar institutions receiving material
resources from a mining actor, capacity building
activities supplied to ethnic or indigenous groups
from miners, sector NGOs or academic institu-
tions as recipients of research grants or other fund-
ing to support generation of “best environmental
practice” documentation, and so forth.
Dormant
e.g. international NGOs &
senior governmental actors
Demanding
e.g. anti-developers &
single interest groups
Discretionary
e.g capacity developers
&
welfare distributors
Dominant
resources
ministries &
social leaders
Dependent
e.g. affected
citizens/commun-
ities & nature
Dangerous
e.g. militant groups
&
radical NGOs
Definitive
Stakeholders
POWER
LEGITIMACY
URGENCY
Stakeholder groups for mining &
environment
after Mitchell, Agle & Wood, (1997)
64. As such, following Suchman (1995).
65.
Criticality
is an important concept where examples aid in
understanding. Examples of why a stakeholder might view its
relationship with an organisation to be critical include: the stake-
holder providing
firm-specific assets
that lose their value if used by
another firm or in a different way;
sentiment
due to the involve-
ment of family members in firm activities over several genera-
tions;
expectation
of continued great value such as employment
and benefits; and so forth.
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