175
2007 Best Practices Study | Appendix
2007 Best Practices Study
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Executive
Perspectives
Profile
*Insufficient Data
POPULATION DENSITY
Agencies with Revenues UNDER $5,000,000
Population Density:
Less than
50,000
50,000 to 250,000
250,000 to
1,000,000
Over
1,000,000
% of Agencies in Each Population Size
49.0%
27.5%
9.8%
13.7%
Net Revenue Growth
(Organic)
10.9%
10.7%
9.6%
14.4%
Profitability as %
of Net Revenues
Pre-tax Profit
22.9%
18.5%
21.8%
22.7%
Pro Forma Pre-tax Profit
30.6%
26.6%
27.4%
28.7%
Operating Pre-tax Profit
12.5%
8.1%
10.0%
10.3%
EBITDA
25.3%
20.0%
24.7%
24.6%
Pro Forma EBITDA
33.0%
28.2%
30.2%
35.1%
“Rule of 20” Score
24.3
24.0
25.1
29.9
Productivity
Revenue per Employee
$128,437
$151,654
$143,555
$185,599
Compensation per Employee
$68,032
$88,618
$76,969
$109,638
Spread per Employee
$60,405
$63,036
$66,586
$75,961
Pay Levels for
Producer
Commercial P&C Producers
$84,478
$146,920
$148,905
$124,859
Personal P&C Producers
$44,530
$80,955
$55,000
$49,741
Life & Health Producers
$79,387
$186,489
*
$81,755
Multiline Producers
$94,663
$127,638
$90,631
$102,000
Pay Levels for
CSRs
Commercial P&C CSRs
$39,859
$45,163
$36,436
$54,175
Personal P&C CSRs
$31,096
$35,615
$34,687
$41,349
Life & Health CSRs
$21,611
$34,120
$27,144
$44,505
Multiline CSRs
$30,392
*
*
*
Number of
Carriers
PL - National
3.6
3.4
2.3
4.1
PL - Regional
5.7
4.2
3.2
3.0
CL - National
5.1
7.1
4.2
6.4
CL - Regional
8.5
8.2
4.3
5.1
EB - All
13.8
18.3
11.8
17.1
Service Center
Use
Total PL Comms Placed
22.1%
30.3%
*
39.2%
Total CL Comms Placed
5.7%
9.1%
4.8%
3.2%
% of Agencies Making an Acquisition
in the last 12 Mths
4.0%
7.1%
0.0%
0.0%