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2007 Best Practices Study | Agencies with Revenues Over $25,000,000 | Technology
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Executive
Perspectives
Profile
Agencies with Revenues Over $25,000,000
Impact on
Personal Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
78.3%
Loss Runs
60.9%
Rate/Quote
95.7%
Policy Issue
87.0%
Endorsements
87.0%
Real Time Interface
% of Agencies
Number of Real-Time Inferfaces
None
8.0%
1-3
0.0%
4-6
16.0%
7-10
4.0%
11+
72.0%
Via Proprietary Carrier Website
Impact on
Commercial Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
85.7%
Loss Runs
95.2%
Rate/Quote
95.2%
Policy Issue
71.4%
Endorsements
81.0%