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2007 Best Practices Study | Agencies with Revenues Over $25,000,000 | Technology
Agencies with Revenues Over $25,000,000
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Executive
Perspectives
Profile
Real Time Interface
(continued)
% of Agencies
Number of Real-Time Inferfaces
None
39.1%
1-3
8.7%
4-6
17.4%
7-10
8.7%
11+
26.1%
Via Agency Management System
Impact on
Personal Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
50.0%
Loss Runs
43.8%
Rate/Quote
93.8%
Policy Issue
68.8%
Endorsements
81.3%
Impact on
Commercial Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
92.3%
Claims Reporting
61.5%
Loss Runs
69.2%
Rate/Quote
84.6%
Policy Issue
53.8%
Endorsements
76.9%