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173

2007 Best Practices Study | Agencies with Revenues Over $25,000,000 | Insurance Carriers

Agencies with Revenues Over $25,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Executive

Perspectives

Profile

Workflow

Average

+25% Profit

+25% Growth

Use of Carrier Service Centers

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Retention

Average

+25% Profit

+25% Growth

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Profitability

Average

+25% Profit

+25% Growth

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Sales

Average

+25% Profit

+25% Growth

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Insufficient Data

Insufficient Data

Insufficient Data

Insufficient Data

Average

+25% Profit

+25% Growth

Total Personal Lines Comm. placed in

Carrier Service Center

24.5%

*

*

Total Commercial Lines Comm. placed in

Carrier Service Center

1.8%

2.4%

2.1%

*Insufficient Data

Impact of Service Center Use