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2007 Best Practices Study | Agencies with Revenues Between $2,500,000 and $5,000,000 | Technology
Agencies with Revenues Between $2,500,000 and $5,000,000
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Executive
Perspectives
Profile
Real Time Interface
(continued)
Via Agency Management System
% of Agencies
Number of Real-Time Inferfaces
None
27.6%
1-3
17.2%
4-6
34.5%
7-10
20.7%
11+
0.0%
Impact on
Personal Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
60.0%
Loss Runs
60.0%
Rate/Quote
75.0%
Policy Issue
75.0%
Endorsements
90.0%
Impact on
Commercial Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
68.2%
Loss Runs
90.9%
Rate/Quote
77.3%
Policy Issue
72.7%
Endorsements
81.8%