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87

2007 Best Practices Study | Agencies with Revenues Between $2,500,000 and $5,000,000 | Insurance Carriers

Agencies with Revenues Between $2,500,000 and $5,000,000

Appendix

Insurance

Carriers

Technology

Service

Staff Info

Producer

Info

Employee

Overview

Financial

Stability

Revenues/

Expenses

Executive

Perspectives

Profile

Workflow

Average

+25% Profit

+25% Growth

Use of Carrier Service Centers

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Retention

Average

+25% Profit

+25% Growth

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Profitability

Average

+25% Profit

+25% Growth

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Sales

Average

+25% Profit

+25% Growth

Very Negative

# Personal Lines Carriers

Very Positive

Very Negative

Very Positive

# Commercial Lines Carriers

Insufficient Data

Insufficient Data

Insufficient Data

Insufficient Data

*Insufficient Data

Impact of Service Center Use

Average

+25% Profit

+25% Growth

Service Center Use

Total Personal Lines Comm. placed in

Carrier Service Center

29.9%

20.8%

*

Total Commercial Lines Comm. placed in

Carrier Service Center

6.6%

4.5%

1.8%