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6

Business

Industry andmarket overview

36

Worldline

2016 Registration Document

the commercial acquirer would then pay the merchant

99.40 pursuant to terms of their contractual

arrangements:

fee which might, in the present scenario, amount to € 0.25.

The merchant would therefore receive an amount of

99.40 from the commercial acquirer (in the event the

commercial acquirer has outsourced Acquiring Processing

services, it would pay approximately €

0.04 per

transaction to the provider of such services, which would

be deducted from the merchant service charge),

in most instances, the commercial acquirer pays the

merchant within 24 to 48 hours, having deducted from the

principal transaction amount a charge comprising the

0.30 interchange fee deducted by the issuing bank, the

0.05 card scheme processing fee and its own acquiring

some cases, the merchant receives the full €

100 from its

commercial acquirer and receives a bill at the end of the

month for the merchant service charge; this is known as

the “interchange ++” payment method (generally limited to

large-volume customers). In other cases, the commercial

acquirer only pays the merchant several days after the

transaction (generally for higher-risk transactions);

various alternative payment arrangements exist between

commercial acquirers and merchants, depending on the

particular terms of their contractual arrangements. In

the card scheme would send a bill to the commercial

acquirer for its card scheme processing fees (in the current

example, € 0.05 per transaction), on a monthly basis.

The example given is based on a typical card transaction,

however, there are other payment methods. For example,

another common non-cash payment method in many countries

in Europe, particularly in Germany, is payment via direct debit

and credit transfer from a consumer’s bank account. As in the

card example, many banks also choose to outsource the

processing of these payments to third party processors such as

Worldline.

Non-card-based payments

payments) that are increasingly popular. Such methods include:

There are a variety of non-card based payments (alternative

Sepa Credit Transfer;

Sepa Direct Debit;

Instant Payment;

Account Initiated Payment;

Online Banking e-payments (OBeP).

Other services in and around the

6.2.1.2

payment value chain

above, the payment services ecosystem also includes a series of

“extended” stand-alone or value-added services to traditional

merchants and banks designed to help them grow their

businesses and generate additional payment transactions. Such

services include but are not limited to the following:

In addition to the core payment processing services described

Services for Traditional Merchants

to provide cross channel sales experiences that allow

consumers to seamlessly transition between a retailer’s

physical, online and mobile stores. These services may

include solutions such as electronic engagement wallet

services to capture and leverage consumer data and digital

signage and other solutions that bring aspects of the online

commerce experience into the retailer’s physical store

environment;

Omni-commerce

Services.

Omni-commerce service

providers assist retailers in designing, implementing and

enhancing online and mobile services and integrating them

Loyalty Program Services.

Loyalty programs help retailers

build customer relationships and reward customers for their

loyalty, and provide retailers with valuable insights and sales

promotion opportunities by leveraging data about customer

behavior gathered through the program. In most cases,

these programs are based on loyalty cards tied to a specific

brand. To help implement these programs and leverage

loyalty program data, merchants often turn to outside

service providers for assistance in enrolling customers,

tracking purchases, analyzing the resulting data and

assisting with sales promotion;

payment cards used by retailers to extend credit or provide

prepaid gift cards to their customers. The largest users of

these services are fuel retailers, department stores and

consumer electronics retailers. In general, these cards are

only accepted as a means of payment by the retailers that

have issued them. Many payment service processors that

offer issuer processing services also provide card issuing

and processing services to retailers.

Private Label Card Issuer Services.

Private label cards are

Value-Added Services for Banks

Digital Wallet Services.

Banks often turn to outside service

providers for assistance in designing, implementing and

running their electronic wallet systems, which allow for

online and mobile payments. Digital wallets, combined with

tokenization services, are increasingly a must-have service

offering for banks as they seek to respond to wallet-based

solutions offered by bank and non-bank competitors, and to

seize the customer engagement and targeted marketing

opportunities electronic wallets offer;

channels and all payment instruments. According to a study

by Ovum, investment in fraud will increase by 6.5% annually

in the period 2012-2020 (Ovum Payment Technology Spend

Forecast);

Fraud Detection and Prevention Services

. The detection

and prevention of fraud is an ongoing battle across all

Authentication Services.

Authentication service providers

offer banks solutions to provide more secure methods of

authenticating cardholders such as 3-D Secure or

biometrics;