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Worldline
2016 Registration Document
6
Business
Overview 6.1 33 Industry andmarket overview 6.2 34 Payment Services Ecosystem 6.2.1 34 Key Market Trends and Drivers of Change 6.2.2 37 Competitive Landscape Payment Service 6.2.3 Providers 43 Competitive strengths 6.3 44 A major player in Europe with an expanding 6.3.1 footprint in emerging markets 44 Unique comprehensive positioning across 6.3.2 the extended payments value chain 45 Leading presence in next-generation 6.3.3 payment services 45 Strategy 6.4 46 segments to secure long term growth Further expand into high growth payment 6.4.1 46 Capture strong cross-selling opportunities 6.4.2 within existing customers 47 Extend international footprint 6.4.3 47 Leverage franchise and brand to attract new 6.4.4 customers and optimize scale efficiencies 47 Pursue strategic acquisitions 6.4.5 48 The Group’s business 6.5 49 Merchant Services & Terminals 6.5.1 49 Financial Services (formerly “Financial 6.5.2 Processing & Software Licensing”) 54 Mobility & e-Transactional Services 6.5.3 59 Technology 6.6 63 IT Platforms 6.6.1 63 Data Centers and Hardware 6.6.2 63 Sales andmarketing 6.7 64 Procurement and suppliers 6.8 65 Regulation 6.9 66 Global regulatory landscape 6.9.1 66 European Regulation 6.9.2 67 Regulation applicable outside of the 6.9.3 European Union 69 Compliance with technical standards 6.9.4 70 Protection of personal data 6.9.5 70This section discusses the Group’s industry, market and business. Technical terms and acronyms are defined and explained in Annex
I
“Glossary”.