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6

Business

The Group’s business

54

Worldline

2016 Registration Document

The Group’s digital self-service current customer base includes:

train operating companies in the United Kingdom, providing

Railway customers

. The Group serves more than a dozen

kiosks that allow customers to purchase and pay for tickets

and to collect pre-paid tickets;

Hotel customers

. The Group provides kiosks for check-in,

number of hotels in the United Kingdom, the Netherlands

hotel restaurant reservations and payment services to a

and the United States;

Movie chains

. The Group provides kiosks for ordering and

movie theatres in UK.

purchasing movie tickets or picking up prepaid tickets at

Financial Services (formerly “Financial Processing & Software

6.5.2

Licensing”)

Company is to be the leading and most innovative payment

service provider for financial institutions in Europe.

In 2016 the activities of Worldline’s Financial Processing &

merged with Equens

1

The merger resulted in the creation of

Software Licensing global business line have been successfully

former shareholders of Equens at 36.4%. The ambition of the

equensWorldline SE, owned by Worldline at 63.6% and by the

equensWorldline delivers products, services and solutions that

business processes involved in

allow financial institutions to outsource some or all of the

issuing payment cards;

(i)

Acquiring Processing of electronic payment transactions;

(ii)

processing non-card electronic payments; and

(iii)

solutions. equensWorldline is in the unique position to

are moving more and more towards innovative digital

state-of-the-art innovative products, services and solutions

leverage the Group IT knowledge and provide

way (e.g. instant payments, mobile wallets, fraud & risk

to financial institutions in a seamless, secure and efficient

authentication solutions).

management,

digital

banking

services,

strong

offering digital banking services. Expertise in technology is a

(iv)

key differentiator in our markets and financial institutions

company in Europe. More than 250 financial institutions trust

equensWorldline is the industry’s largest transaction processing

their services to equensWorldline. The Company has circa

7.5

billion card transactions and 10

billion payment transactions

100 million payment cards under management and processes

payment experts and has an undisputed pan-European reach

per annum. The new company employs more than 3,000

positions in key geographic markets including France, Germany,

with offices in 8 European countries and leading market

financial institutions such as BNP Paribas, DZ Bank, ICBPI and

Benelux and Italy. Key clients of equensWorldline include major

ING.

In addition to the equensWorldline activities in Europe, the

Iberia. The Group believes that it is the leading independent

Group is also present in other regions including India, APAC and

Licensing solutions to banks throughout the Asia and Pacific

payment services processor in India and also offers Software

the top five banks and three major credit card companies use

region, with a particularly strong base in China, where three of

the Group’s licensed financial processing software.

2016 with an OMDA margin of 26.1%.

The

global

business

line

Financial

Services

(incl.

equensWorldline SE) generated a revenue of €

500.0 million in

Card Solutions for Issuers

6.5.2.1

Core Processing andCard Issuing Services

authorization across the card network to the issuing bank, which

transaction amount. These processing activities are carried out

provides an authorization that guarantees payment of the

use the Group’s software platforms on behalf of the issuing

on the Group’s servers, which are housed in its data centers and

are designed to securely, reliably and efficiently handle large

bank. The Group’s robust, industrial scale processing systems

interfaces that allow the issuing bank to monitor the status of

transaction volumes with minimal lag times, and include

authorizations and transactions. In addition to technical

solutions for outsourcing some or all of the process of issuing

The Group offers issuing banks a complete end-to-end set of

processing the related authorization requests and clearing

and managing debit, credit, prepaid and commercial cards and

for ATM withdrawals, the acquirer transmits a request for an

transactions. When a cardholder presents a card for payment or

solutions to outsource every stage of the card life cycle,

processing of transactions, the Group offers issuing banks

statement production, chargebacks processing, settlement and

including application, card issuance and personalization,

100 million cards. The Group’s largest markets for these services

call-center support. In 2016, the Group managed over

are Germany, Belgium, France, Netherlands, Finland and Italy.

Except for Financial Processing businesses in Asia, Latin America & Spain.

1