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6

Business

The Group’s business

60

Worldline

2016 Registration Document

of their journeys and automatically calculate and process fare

mobile wallets to “touch in” and “touch out” at the start and finish

being delivered by Worldline in Latin America including

prices. There are now several contactless smartcard schemes

Salta, Tucuman, La Rioja and the SUBE system the Group

Transantiago in Chile, Lima in Peru and Cordoba, Mendoza,

Argentina.

operates for the public transit system in Buenos Aires, in

schemes for multi-modal transit platforms that, among other

The Group also offers contactless “smart card” ticketing

things, allow passengers to use travel cards, payment cards and

latest in account and identity based travel with the Tap2Use

travel modes and multiple Transport Operators. Bank cards and

solution. This enables passengers to move seamlessly between

post pay for journeys, users and Operators can monitor all travel

smart devices that confirm identification can be used to pay or

activity via a comprehensive account management system.

dematerialized ticketing the Group has recently delivered the

As passenger and Transport Operator demand increases for

Itinerarymanagement and Internet travel booking

for their journey. The Group provides these services across

options across multiple modes of transport and to book and pay

Group’s services are designed to provide users with

multiple platforms, including online and via mobile devices. The

transportation types (bus, coach, tram, rail, taxi, car and airplane)

comprehensive, easy-to-use travel information across

and efficiently. The Group’s Avantix WebTIS online booking

in order to enable passengers to plan their journeys effectively

tickets, online alongside additional products and services such

applications allow railways to sell rail tickets, including season

software platforms allow the Group to help travel planning and

Worldline’s multi-modal itinerary management and booking

booking sites that enable users to compare and plan travel

as hotels and car hire.

Routemanagement andResourceAllocation

names CIS and CPI), a highly automated integrated software

as well as its Cargo Information Systems (offered under the

billing and invoicing for rail freight transportation. The Group has

system that helps to support the business processes of sales,

UK railway companies manage disruption of traffic and improve

also developed a control room solution called “Integrale” to help

Arriva Cross Country and First Great Western rail franchises.

operational efficiency. “Integrale” is in live operation with the

train operating companies in the UK.

Worldline is the leading supplier of rail operations systems to the

Worldline offers railway service Operators and railway

management services that allow them to optimize railway

infrastructure network providers a series of “smart” route

time and to immediately adjust and replan those resources

schedules, to allocate resources (rolling stock and crew) in real

offering includes the route management platform ROMAN, a

when planned and unplanned disruption happens. Worldline’s

system for the process of timetable creation and management,

Othermain clients

clients within this business line include Network Rail in the

In addition to those mentioned above, the Group’s principal

United Kingdom and ÖBB.

E-Government Collection

6.5.3.2

budgets. The Group’s key areas of expertise include, among

end-users and optimize costs in an era of shrinking public

and fine payment solutions such as for parking enforcement,

others, automated traffic enforcement solutions, taxation, tax

services providers and digital healthcare information services.

online and digital archiving services for governments and public

companies and administrations to help securely capture and

The Group also provides digital safe content services for

archive digital copies of legal documents.

The Group helps public and private organizations harness the

way they interact with their customers, allowing them to

power of digital services to increase efficiency and transform the

improve collection of payments, provide better services to

Automated traffic and parking enforcement

solutions

enforcement authorities with efficient end-to-end automated

The Group provides local, regional and national law

and IT services, which can be purchased together to provide a

traffic and parking enforcement services. The Group’s hardware

cover the entire automated enforcement process, including

complete solution or separately to cover specific functions,

records management, fine payment processing and appeals

automated detection of offenses, mailing of fine notifications,

services. The Group also provides its clients with traffic data and

services primarily in France, Luxemburg, Spain and Latin

radar performance statistics. The Group currently offers these

(National French Agency) for various services including fine

America. The Group’s clients include, among others, ANTAI

mobile app…), the DGT (Direccion General de Trafico) in Spain,

payment on 6 channels (web, IVR – Interactive Voice Response,

the Grand Duchy, a parking payment system, which is deployed

the Ministry of Sustainable Development and Infrastructure of

systems in cities such as Buenos Aires, Argentina.

in several cities in Austria and Slovakia, and enforcement