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6

Business

The Group’s business

55

Worldline

2016 Registration Document

ValueAdded Services for Card Issuers

In addition to the card issuance and processing services, the

value added services that help them reduce risk, accommodate

Group offers banks and financial institutions a wide range of

revenue. Key value added services include:

changing consumer preferences and generate additional

enter card information on the Internet or mobile. This also

the need to insert a payment card at a merchant location or

and merchants. Cloud-based wallets also enable issuing

makes the payment process more secure for consumers

typical credit card transactions. They can, for example,

banks to capture a richer stream of transaction data than

advertising (such as card linked offers) and other loyalty

generate additional revenue from higher value targeted

services that make use of such data.

services. A digital wallet is an application that simplifies the

Digital wallets.

The Group offers digital wallet platform

payment instruments credentials like debit card, bank

payment process, particularly on mobile devices, by storing

account and other data (loyalty, coupons, etc.), by removing

wallets, from the design, implementation and management

support the three major kinds of digital wallet offered today:

of digital wallets to payment processing. These services

The Group provides a full range of services to support digital

MasterPass, which store a user’s card data on servers “in

Cloud-based wallets, such as PayLib, BCMC Mobile and

face-to-face or on the internet, by identifying themselves

the cloud” and allow customers to easily pay for services

number) and authenticating. Cloud-based wallets can also

(for example through their email address or cell phone

be used at the point of sale via an application on a mobile

shown on a printed receipt, a bill, or a POS payment

device or by photographing a quick response (QR) code

that they permit merchants to accept payments from their

terminal. One important feature of cloud-based wallets is

specially-adapted terminals as is the case for NFC

current

terminals

without

having

to

acquire

technology,

approve transfers or authorize direct debits. For this, the

to a cloud-based wallet, OBeP allows a bank to offer a wide

Group offers the “validation service” solution. When linked

card payment authorizations) to its consumers,

range of payment methods (credit transfer, direct debit,

Online Banking Enabled Payments (OBeP) such as MyBank

online or mobile payments to their online banks to

or iDEAL make it possible to redirect consumers making

configuration and the transaction amount, payments using

devices to POS payment terminals. Depending on the

code or a fingerprint biometric challenge. An increasing

proximity payment wallets may require entry of a PIN

NFC technology, and many wallet mobile payments

number of mobile phones and POS terminals incorporate

solutions are being developed using this technology.

render card users’ card information accessible and usable

NFC wallets payments and digital enablement, which

communication (NFC), Bluetooth, or other technology to

from their mobile devices and uses near-field

transmit authorization information from users’ mobile

The Group has extensive experience in the European digital

processes transactions for the Bancontact/Mister Cash

wallet solutions sector. The Group designed, manages and

offers debit card person-to-person transfers and proximity

digital wallet solution in Belgium, a cloud-based wallet that

such as Société Générale and BNP Paribas integrate

payments using mobile devices, and has also helped banks

with BNP Paribas, Société Générale, Credit Agricole, Crédit

person-to-person payment services. The Group is working

the PayLib network, a cloud-based wallet solution designed

Mutuel and other banks in France to develop and extend

proximity payments;

primarily for internet purchases and now exploring NFC

Fraud Risk Management Services.

The Group offers

complemented by other services along the fraud risk

real-time

and

post-transaction

fraud

detection

creation and management of rules, the deployment of the

management value chain. These services include the

alerts. For fraud detection, these services analyze the nature

rules for alert creation and finally the operational handling of

data to help identifying suspicious transactions made with a

of a transaction, a customer’s behavior profile and other

payment device;

authentication services for access to Online Services or to

Authentication Services.

The Group offers strong

through the 3-D Secure architecture, which redirects the

enhance the security of internet transactions, such as

strong authentication tools also include the OTP (One Time

cardholder to the issuing bank’s authentication server. The

difficult for a person other than the cardholder to use the

Password) sent by SMS. This additional step makes it more

service is delivered to 66 banks worldwide. Trusted

card to make a payment, reducing the risk of fraud. This

2.2 million authentications in December

2016;

processed for our clients increased four-fold in 2016 to reach

Authentication is a strong authentication solution arising

strong authentication solution is simple to use and

from the Group’s research and development teams. This

cross-channel, online and offline functionality). It is currently

addresses consumers’ expectations (multi-device, omni- and

secure remote access to Online Services and payments,

used by French, Belgian and German banks to provide

more than 5 million mobile devices had been registered to

including on mobile devices and tablets. By the end of 2016

use this service and the number of strong authentication

specialized processing that give the bank’s cardholder

Card-Linked Offers (CLO).

The Group offers issuing banks

purchasing the products or services offered by certain

immediate benefits such as “cash back” discounts when

mining and retail marketing expertise. They generate

merchants. These “Cash Club” services are based on data

their payment history with merchants’ promotional offers;

personalized offers for cardholders by cross-referencing