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6
Business
The Group’s business
49
Worldline
2016 Registration Document
The Group’s business
[GRI 102-2]
6.5
growth, that together form the foundation for the Group’s
business strategy:
portfolio of services, solutions and significant opportunities for
Worldline has three global business lines, each with its own
The Merchant Services & Terminals global business line
●
intimacy through its broad portfolio of electronic payment
primarily targets merchants, helping them build consumer
solutions and value added services, across sales channels;
leveraging the Group’s industrial scale processing
challenging and evolving regulatory environment, by
support alternative pricing models, while taking into account
operations and continuously providing innovations that
new payment methods and value added services;
The Financial Services (formerly Financial Processing &
●
other financial institutions. Its mission is to provide a
Software Licensing) global business line targets banks and
complete range of payment services for banks in a
solutions originally developed in the Group’s payment
business.
The Mobility & e-Transactional Services global business line
●
business and government entities develop new paperless
goes beyond traditional payment transactions, helping
leveraging digital advances in mobility and data analysis and
digital services and evolve their business models by
The Group operates its business through a unified worldwide
economies of scale by leveraging a combination of standard
strategy for carrying out contracts aimed at maximizing
global resources to deliver high quality services at competitive
processes and tools, shared best practices and efficient use of
prices.
Merchant Services & Terminals
6.5.1
processing), and after the sale, through targeted loyalty
interactions with their customers. The Group’s payment
programs and analysis of data generated during their
seamlessly transition between the merchant’s various physical
solutions and value added services thereby allow consumers to
and virtual sales platforms.
The Merchant Services global business line offers merchants
customers at each step of the business relationship. The Group
and retailers the unique opportunity to accompany their
origination, during the sale, by offering a range of services
supports merchants before the sale, through targeted
services to multi-channel payment acceptance and payment
across the electronic payment value chain (from acquiring
revenue of €
439.6
million in 2016, with an OMDA margin of
The Merchant Services & Terminals business generated a
22.6%.
The Group Merchant Services & Terminal business actively
leveraging the acquisitions of Paysquare in the Netherlands and
pursued its geographic expansion and acceleration, by
KB Smartpay in the Czech Republic during the course of 2016.
the Group processed and/or collected over 550
million
on-line payment methods.
transactions in 2016 across a wide range of more than 50
As a result of both organic growth and the two acquisitions
200,000
merchants, from micro merchants through to large
mentioned
earlier,
the
Group
now
serves
over
300,000
points of sale and nearly 58,000
e-Commerce
international enterprises, pursuant to which it provides over
1.9
billion card transactions in 2016. In the field of e-Commerce,
websites. In Europe, the Group processed (acquired) over
In India the Group was able to leverage on the Demonetization
November
8 resulting in doubling its transaction volumes and
action which was initiated by the Indian government on
announcement was made.
over 40% growth of its payment terminal install base since the
merchants with solutions to help transform and grow their
within its Merchant Services in four global business areas:
business, the Group has grouped its four business divisions
To respond to the needs of each business and provide
Commercial Acquiring;
●
Acceptance;
●
Terminals;
●
Merchant Digital Services.
●
From January
1, 2017:
Commercial Acquiring, Acceptance and Terminals are joined
●
together as “Merchant Payment Services”;
are been grouped under “Merchant Digital Services”.
Online Services and Private Label Cards & Loyalty Services
●
Group for this global business line include Tesco, Sainsbury’s,
In addition to those identified below, principal clients of the
Hindustan Unilever.
SNCF, BP, Indian Oil Corporation, Bharat Petroleum, Hero Cycle,