2015 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
113
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Revenue Growth by Source
*Insufficient Data
Average
Top 25% Profit
Top 25% Growth
Commercial P&C
Renewal Revenues
1
95.0%
95.2%
97.6%
New Business
2
14.1%
17.3%
23.4%
Acquired Revenues
3
0.6%
0.0%
0.0%
Organic Growth
4
9.1%
12.5%
21.0%
Total Growth
5
9.7%
12.5%
21.0%
Bonds P&C
Renewal Revenues
1
60.8%
76.3%
48.8%
New Business
2
40.9%
19.2%
25.8%
Acquired Revenues
3
0.0%
0.3%
0.3%
Organic Growth
4
1.7%
-4.5%
-25.5%
Total Growth
5
1.7%
-4.2%
-25.2%
Personal P&C
Renewal Revenues
1
93.4%
94.1%
96.1%
New Business
2
11.2%
14.8%
13.9%
Acquired Revenues
3
2.6%
8.2%
8.2%
Organic Growth
4
4.6%
8.9%
10.0%
Total Growth
5
7.2%
17.1%
18.2%
Value Added Services P&C
Renewal Revenues
1
96.7%
*
96.8%
New Business
2
6.5%
*
10.8%
Acquired Revenues
3
0.0%
*
0.0%
Organic Growth
4
3.2%
*
7.6%
Total Growth
5
3.2%
*
7.6%
*Insufficient Data
1 Renewal Revenues
are
presented as a % of prior year’s
total revenues for this line of
business. This figure is impacted
by attrition (loss or retention
of accounts) and by changes in
premium and commission levels.
The higher the %, the more
favorable the results.
2 New Business
is presented as a
% of prior year’s total revenues
for this line of business. The
higher the %, the more favorable
the results.
3 Acquired Revenues
are
presented as a % of prior year’s
total revenues for this line
of business. The % indicates
the significance of acquired
business.
4 Organic Growth
represents
growth in revenues from
prior year excluding acquired
revenues.
5 Total Growth
represents growth
in revenues from prior year
including acquired revenues.