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2015 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

111

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Revenue by Account Concentration

% of Revenue Derived from

Average

Top 25% Profit

Top 25% Growth

Largest Account

2.8%

3.1%

2.7%

High

8.0%

Low

0.7%

10 Largest Accounts

12.5%

12.4%

10.6%

High

21.0%

Low

3.0%

Average

Top 25% Profit

Top 25% Growth

“Other” Group Life & Health Revenue Source (excluding Group Medical)

Life

21.3%

24.5%

18.5%

Disability

20.6%

29.7%

20.1%

Dental & Vision

25.4%

21.2%

33.1%

Retirement/Pension

3.8%

2.3%

3.3%

Worksite/Voluntary/Supplement

11.2%

2.4%

7.6%

Long-Term Care

3.4%

8.7%

8.8%

Employee Benefits TPA

2.1%

5.6%

0.0%

All Other

12.3%

5.7%

8.6%