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2015 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

109

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Revenues

Revenue by Source

(% of Gross Revenues)

(% by Source)

Average

Top 25% Profit Top 25% Growth

Property & Casualty

Commercial Commissions & Fees

50.8%

50.3%

44.6%

Bonds

1.0%

0.6%

0.8%

Personal Commissions

15.2%

13.9%

23.4%

Value Added Services

0.6%

0.6%

0.7%

Contingent/Bonus

6.6%

5.8%

5.2%

Total P&C

74.3%

71.2%

74.8%

Life & Health/Financial

Group Medical Commissions & Fees

14.5%

16.9%

11.6%

All Other Group Commissions & Fees

5.1%

3.7%

3.5%

Individual L&H Commissions & Fees

2.9%

5.1%

4.9%

Bonus/Overrides

1.5%

2.7%

1.8%

Total L&H/Financial

24.1%

28.4%

21.8%

Investments

0.8%

0.3%

1.4%

Miscellaneous

0.9%

0.1%

2.0%

GROSS REVENUES

100.0%

100.0%

100.0%

Brokerage Commission Expense

1.7%

0.6%

1.2%

NET REVENUES

98.3%

99.4%

98.8%

% Total Revenue

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

0.0%

P&C

Contingent/

Bonus

P&C

VAS

Fees

P&C

Personal

Comm

& Fees

P&C

Bonds

Comm

& Fees

P&C

Commercial

Comm

& Fees

L&H

Group

Medical

Comm

& Fees

L&H

All Other

Group

Comm

& Fees

L&H

Individual

Comm

& Fees

L&H

Bonus/

Overrides

Investments Miscellaneous

Average

Top 25% Profit

Top 25% Growth