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2015 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

112

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Revenue by Account Size

(as measured by comm. & fees – not premium)

Average

Top 25% Profit

Top 25% Growth

COMMERCIAL P&C

Greater than $25,000

% of Book

44.4%

44.0%

33.5%

# of Accounts

64.2

52.3

44.4

Total Revenue

$3,890,177

$3,159,248

$2,477,066

Revenue per Account

$60,600

$60,368

$55,821

Between $10,000 and $25,000

% of Book

19.1%

17.8%

18.1%

# of Accounts

110.7

79.7

86.0

Total Revenue

$1,678,037

$1,278,409

$1,340,750

Revenue per Account

$15,159

$16,047

$15,590

Between $5,000 and $10,000

% of Book

11.7%

11.2%

12.9%

# of Accounts

147.6

108.8

131.4

Total Revenue

$1,028,755

$801,342

$951,696

Revenue per Account

$6,972

$7,367

$7,244

Less than $5,000

% of Book

24.7%

27.1%

35.5%

# of Accounts

2,364.0

1,940.8

2,279.8

Total Revenue

$2,110,042

$1,942,765

$2,330,356

Revenue per Account

$654

$518

$573

(as measured by number of lives)

Average

Top 25% Profit

Top 25% Growth

GROUP L&H/FINANCIAL

Over 100 Lives

% of Book

54.0%

53.2%

49.7%

# of Accounts

30.7

27.4

29.4

Total Revenue

$1,685,273

$1,698,327

$1,561,164

Revenue per Account

$54,895

$61,918

$53,049

50 - 100 Lives

% of Book

15.5%

22.7%

15.0%

# of Accounts

28.9

39.3

34.9

Total Revenue

$468,850

$632,719

$411,568

Revenue per Account

$16,239

$16,120

$11,801

25 - 50 Lives

% of Book

11.7%

12.7%

12.4%

# of Accounts

42.4

62.9

54.0

Total Revenue

$366,457

$353,930

$390,920

Revenue per Account

$8,650

$5,629

$7,239

Under 25 Lives

% of Book

18.8%

11.4%

22.9%

# of Accounts

414.9

183.5

701.0

Total Revenue

$550,142

$319,165

$558,724

Revenue per Account

$1,326

$1,739

$797