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2015 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

107

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25% Profit

Top 25% Growth

ORGANIC GROWTH BY LINE OF BUSINESS (excludes any acquired revenue)

Commercial P&C

9.1%

12.5%

21.0%

Personal P&C

4.6%

8.9%

10.0%

Group Medical

4.3%

13.7%

12.5%

All Other Group

7.9%

-7.9%

6.7%

Total Organic Growth

9.5%

14.8%

20.2%

PROFIT

Pro Forma Pretax Profit

20.2%

30.1%

20.9%

Pro Forma EBITDA

23.0%

31.1%

22.9%

Rule of 20 Score

19.6

30.1

27.5

FINANCIAL

Average

Top 25%

Current Ratio

1.37:1

2.11:1

Receivable/Payable Ratio

40.1%

7.9%

Accounts Receivables > 60 Days

10.4%

0.7%

Accounts Receivables > 90 Days

4.0%

-7.0%

PRODUCTIVITY

Total Agency

Average

Top 25% Profit Top 25% Growth

Revenue per Employee

$184,830

$228,030

$175,416

Compensation per Employee

$116,042

$132,524

$105,326

Spread per Employee

$68,787

$95,506

$70,090

Annual New Commissions Generated per Validated Producer

Average

Top 25%

Commercial P&C

$87,288

$176,231

Personal P&C

$42,672

$70,128

Life & Health/Financial

$116,289

$233,289

Service Staff Total Payroll as % of Line of Business Revenue

Average

# of Service Staff

Commercial P&C

18.6%

26.6

Personal P&C

26.8%

11.8

Group Life & Health/Financial

15.8%

9.5