2015 Best
Practices Study
Agencies
with Revenues
Between
$5,000,000 and
$10,000,000
102
Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Average
Top 25%
Information Technology Employees (FTE)
Number
1.2
High
2.5
Low
0.2
Number of IT Employees per 100 users
N/A
Revenue per IT Employee
$6,046,693
$8,721,248
Total IT Payroll Expense ($)
$82,243
$131,825
As % of Total Compensation Expense
1.9%
As % of Net Revenues
1.2%
1
Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,
website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.
Technology
Agency Management System Utilized
Average
Top 25% Profit Top 25% Growth
Total IT Expenses
1
(as % of net revenues)
2.3%
1.7%
2.6%
TAM
45.7%
AMS360
22.9%
Vision
2.9%
EPIC
17.1%
Sagitta
8.6%
AFW
2.9%