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2015 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

102

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25%

Information Technology Employees (FTE)

Number

1.2

High

2.5

Low

0.2

Number of IT Employees per 100 users

N/A

Revenue per IT Employee

$6,046,693

$8,721,248

Total IT Payroll Expense ($)

$82,243

$131,825

As % of Total Compensation Expense

1.9%

As % of Net Revenues

1.2%

1

Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,

website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Technology

Agency Management System Utilized

Average

Top 25% Profit Top 25% Growth

Total IT Expenses

1

(as % of net revenues)

2.3%

1.7%

2.6%

TAM

45.7%

AMS360

22.9%

Vision

2.9%

EPIC

17.1%

Sagitta

8.6%

AFW

2.9%