100 / 168
2015 Best
Practices Study
Agencies
with Revenues
Between
$5,000,000 and
$10,000,000
100
Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Service/Sales Support
Number
13.6
High
27.0
Low
2.6
Average Revenue per Staff
$302,740
$485,974
Total Commercial Service Payroll ($)
$779,692
Payroll (as % of Total Commercial Revenue)
22.5%
Bonds P&C Service/Sales Support Staff
Number
1.4
High
4.0
Low
0.3
Average Revenue per Staff
$214,163
$344,066
Total Bond Service Payroll ($)
$82,638
Payroll (as % of Total Bond Revenue)
21.1%
Personal P&C Service/Sales Support Staff
Number
9.1
High
33.0
Low
1.2
Average Revenue per Staff
$212,039
$302,625
Total Personal Service Payroll ($)
$394,388
Payroll (as % of Total Personal Revenue)
24.1%
Group L&H Service/Sales Support Staff
Number
3.1
High
8.0
Low
1.0
Average Revenue per Staff
$386,141
$665,518
Total Group L&H Service Payroll ($)
$164,760
Payroll (as % of Total Group L&H Revenue)
17.9%
Individual L&H Service/Sales Support Staff
Number
1.0
High
2.0
Low
0.1
Average Revenue per Staff
$149,623
$229,460
Total Individual L&H Service Payroll ($)
$39,819
Payroll (as % of Total Individual L&H Revenue)
30.2%
Multi-Line Service/Sales Support Staff
Number
*
High
13.0
Low
0.5
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data