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2015 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

96

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Most Successful Producer Productivity

Commercial P&C

Group L&H

New Commissions Produced Annually

Average

$104,893

$90,611

Top 25%

$184,797

$193,698

Total Commissions in Producer’s Book

Average

$835,463

$648,080

Top 25%

$1,506,403

$1,197,432

Average Commissions per Account

Average

$9,672

$8,995

Top 25%

$26,344

$23,052

Most Successful Producer Productivity

How Most Successful Producers Spent Time

Most Successful

Commercial P&C Producer

Most Successful

Group L&H Producer

Personal

Training/

Education/

Prof. Dev.

8.5%

Soliciting New Business

32.8%

Mgmt/Personnel/

Agency Admin.

13.8%

Servicing

Existing Accounts

44.9%

Personal

Training/

Education/

Prof. Dev.

11.3%

Soliciting New Business

30.0%

Mgmt/Personnel/

Agency Admin.

12.4%

Servicing

Existing Accounts

46.3%

Personal Lines Producers, whose main responsibility is to solicit and write new personal lines

accounts and who are not responsible for the day-to-day servicing of the business, can be very

productive. On average the most successful Personal Lines Producer in this revenue category

generated

$63,012

per year in new personal lines commissions with an average commission

per account of

$613

. (Typically, the total commissions in the producer’s book are not tracked

since they are not paid renewal commission. Most often, the producers receive a base salary plus

new business commissions.)