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2015 Best

Practices Study

Agencies

with Revenues

Between

$5,000,000 and

$10,000,000

95

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25% Profit Top 25% Growth

Total Number of Employees (FTE)

44.9

37.6

41.1

Revenue Per Employee

$170,743

$209,600

$174,715

Compensation Per Employee

$105,991

$123,659

$103,572

Spread Per Employee

$64,752

$85,940

$71,143

Average

Top 25% Profit Top 25% Growth

Average number of Agency Employees

that work remotely

3.1

1.6

6.5

% of Agencies with Remote Workers

62.9%

55.6%

55.6%

Employee Productivity

Administrative Staff

Revenue Per Employee Compensation Per Employee Spread Per Employee

$0

$50K

$100K

$150K

$200K

$250K

$170,743

$209,600

$174,715

$105,991

$123,659

$103,572

$64,752

$85,940

$71,143

Average

Top 25% Profit

Top 25% Growth

Average

Top 25%

Accounting Department

Total Number of Employees in Accounting Department

2.3

High

5.0

Low

0.4

Revenue per Accounting Employee

$3,853,468

$6,565,982

Total Payroll for Accounting Employees

$138,173

Accounting Payroll as % of Net Revenue

1.9%

HR Department

Total Number of Employees in HR Department

0.7

High

1.5

Low

0.1

Revenue per HR Employee

$7,121,633

$9,052,438

Total Payroll for HR Employees

$50,285

HR Payroll as % of Net Revenue

0.7%