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2015 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

121

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25% Profit Top 25% Growth

Total Number of Employees (FTE)

91.0

69.8

87.3

Revenue Per Employee

$184,830

$228,030

$175,416

Compensation Per Employee

$116,042

$132,524

$105,326

Spread Per Employee

$68,787

$95,506

$70,090

Average

Top 25% Profit Top 25% Growth

Average number of Agency Employees

that work remotely

3.4

3.0

2.6

% of Agencies with Remote Workers

56.8%

55.6%

55.6%

Employee Productivity

Administrative Staff

Revenue Per Employee Compensation Per Employee Spread Per Employee

$0

$50K

$100K

$150K

$200K

$250K

$184,830

$228,030

$175,416

$116,042

$132,524

$105.326

$68,787

$95,506

$70,090

Average

Top 25% Profit

Top 25% Growth

Average

Top 25%

Accounting Department

Total Number of Employees in Accounting Department

4.1

High

10.0

Low

1.0

Revenue per Accounting Employee

$4,783,844

$8,102,002

Total Payroll for Accounting Employees

$250,432

Accounting Payroll as % of Net Revenue

1.6%

HR Department

Total Number of Employees in HR Department

1.2

High

3.0

Low

0.2

Revenue per HR Employee

$13,246,085

$18,812,120

Total Payroll for HR Employees

$87,654

HR Payroll as % of Net Revenue

0.5%