126 / 168
2015 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
126
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Service/Sales Support Staff
Average
Top 25%
Commercial P&C Service/Sales Support
Number
26.6
High
71.0
Low
10.5
Average Revenue per Staff
$335,446
$478,318
Total Commercial Service Payroll ($)
$1,532,218
Payroll (as % of Total Commercial Revenue)
18.6%
Bonds P&C Service/Sales Support Staff
Number
1.1
High
2.0
Low
0.2
Average Revenue per Staff
$251,794
$428,959
Total Bond Service Payroll ($)
$54,113
Payroll (as % of Total Bond Revenue)
26.8%
Personal P&C Service/Sales Support Staff
Number
11.8
High
37.7
Low
1.0
Average Revenue per Staff
$203,349
$325,536
Total Personal Service Payroll ($)
$529,224
Payroll (as % of Total Personal Revenue)
26.8%
Group L&H Service/Sales Support Staff
Number
9.5
High
30.1
Low
0.9
Average Revenue per Staff
$435,348
$684,359
Total Group L&H Service Payroll ($)
$537,539
Payroll (as % of Total Group L&H Revenue)
15.8%
Individual L&H Service/Sales Support Staff
Number
1.8
High
10.7
Low
0.1
Average Revenue per Staff
$210,039
$457,190
Total Individual L&H Service Payroll ($)
$84,509
Payroll (as % of Total Individual L&H Revenue)
22.6%
Multi-Line Service/Sales Support Staff
Number
*
High
9.0
Low
1.0
Average Revenue per Staff
*
*
Total Multi-Line Service Payroll ($)
*
Payroll (as % of Total Multi-Line Revenue)
*
*Insufficient Data