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2015 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

130

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25% Profit Top 25% Growth

P&C Commission Income from Top Carriers

Top P&C Carrier

$1,754,392

$1,641,486

$2,765,730

as % of Agency Net Revenue

11.8%

12.5%

19.8%

Top 3 P&C Carriers

$3,340,639

$3,144,742

$4,400,254

as % of Agency Net Revenue

22.2%

23.2%

31.8%

Revenue from Top Insurance Carriers

Average

Top 25% Profit Top 25% Growth

L&H/F Commission Income from Top Carriers

as % of Net Rev from

Top L&H/F Carrier

6.6%

8.2%

4.5%

as % of Net Rev from

Top 3 L&H/F Carriers

11.2%

13.8%

8.1%

Top P&C Carrier

—Breakdown By Line of Business

Top 3 P&C Carriers

—Breakdown By Line of Business

Top 25% Profit

Average

Mid/Large

Commercial

55.1%

Personal

30.1%

Mid/Large

Commercial

46.6%

Personal

32.4%

Small

Commercial

15.6%

Small

Commercial

14.7%

Small

Commercial

11.5%

Mid/Large

Commercial

38.4%

Personal

50.1%

Top 25% Growth

Mid/Large

Commercial

51.8%

Top 25% Growth

Top 25% Profit

Average

Mid/Large

Commercial

51.7%

Personal

25.9%

Small

Commercial

22.4%

Personal

26.6%

Small

Commercial

18.9%

Mid/Large

Commercial

39.6%

Personal

44.4%

Small

Commercial

16.0%