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2015 Best

Practices Study

Agencies

with Revenues

Over

$25,000,000

133

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Average

Top 25% Profit

Top 25% Growth

ORGANIC GROWTH BY LINE OF BUSINESS (excludes any acquired revenue)

Commercial P&C

8.2%

4.2%

16.8%

Personal P&C

2.4%

5.9%

3.2%

Group Medical

5.6%

4.4%

5.2%

All Other Group

3.8%

16.3%

-8.0%

Total Organic Growth

7.6%

6.1%

14.7%

PROFIT

Pro Forma Pretax Profit

14.3%

23.9%

15.8%

Pro Forma EBITDA

17.6%

25.9%

18.5%

Rule of 20 Score

15.9

18.2

23.5

FINANCIAL

Average

Top 25%

Current Ratio

1.31:1

1.75:1

Receivable/Payable Ratio

48.6%

15.9%

Accounts Receivables > 60 Days

6.5%

1.0%

Accounts Receivables > 90 Days

7.4%

-3.5%

PRODUCTIVITY

Total Agency

Average

Top 25% Profit Top 25% Growth

Revenue per Employee

$207,660

$206,793

$223,743

Compensation per Employee

$136,627

$122,262

$157,721

Spread per Employee

$68,764

$74,974

$66,023

Annual New Commissions Generated per Validated Producer

Average

Top 25%

Commercial P&C

$120,434

$215,771

Personal P&C

$50,165

$86,923

Life & Health/Financial

$153,924

$266,743

Service Staff Total Payroll as % of Line of Business Revenue

Average

# of Service Staff

Commercial P&C

19.7%

87.8

Personal P&C

26.6%

12.3

Group Life & Health/Financial

16.4%

33.2