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2015 Best

Practices Study

Agencies

with Revenues

Over

$25,000,000

137

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Revenue by Account Concentration

% of Revenue Derived from

Average

Top 25% Profit

Top 25% Growth

Largest Account

2.9%

2.5%

3.0%

High

10.4%

Low

0.5%

10 Largest Accounts

11.8%

10.8%

12.4%

High

35.5%

Low

3.7%

Average

Top 25% Profit

Top 25% Growth

“Other” Group Life & Health Revenue Source (excluding Group Medical)

Life

29.7%

17.1%

47.0%

Disability

16.4%

22.9%

11.3%

Dental & Vision

21.6%

26.9%

25.0%

Retirement/Pension

2.6%

2.2%

0.7%

Worksite/Voluntary/Supplement

7.3%

8.6%

3.0%

Long-Term Care

1.0%

1.1%

1.7%

Employee Benefits TPA

13.9%

7.6%

5.3%

All Other

7.5%

13.7%

6.0%