128 / 168
2015 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
128
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Average
Top 25%
Information Technology Employees (FTE)
Number
2.0
High
4.0
Low
0.5
Number of IT Employees per 100 users
N/A
Revenue per IT Employee
$8,865,357
$12,847,750
Total IT Payroll Expense ($)
$140,037
$244,880
As % of Total Compensation Expense
1.4%
As % of Net Revenues
0.9%
1
Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers,
website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.
Other included Zywave, Brokerage Builder, XDTI/
Nexsure, Wageworks, and BenefitPoint.
Technology
Agency Management System Utilized
Average
Top 25% Profit Top 25% Growth
Total IT Expenses
1
(as % of net revenues)
2.5%
2.5%
2.0%
EPIC
27.0%
AMS360
27.0%
Sagitta
16.2%
Other
5.4%
TAM
24.3%