2015 Best
Practices Study
Agencies
with Revenues
Between
$10,000,000 and
$25,000,000
127
Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000
Key Benchmarks
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
Note: See page 163 for an explanation of column headings
Service Staff Payroll Information
Average
Top 25% Profit Top 25% Growth
Pay Ranges by Service Position
AE
Average Lowest Pay
$73,503
$68,653
$67,553
Average Highest Pay
$108,009
$104,603
$102,248
CSR
Average Lowest Pay
$40,813
$40,467
$40,031
Average Highest Pay
$74,611
$69,155
$63,398
Processor/Asst CSR
Average Lowest Pay
$32,843
$33,755
$30,817
Average Highest Pay
$45,130
$41,626
$41,038
Marketing
Average Lowest Pay
$47,660
$61,424
$53,727
Average Highest Pay
$77,117
$88,923
$83,194
Claims
Average Lowest Pay
$48,273
$48,182
$41,417
Average Highest Pay
$69,562
$66,941
$58,247
AE
Average Lowest Pay
$59,870
$53,849
$59,459
Average Highest Pay
$79,605
$79,469
$72,518
CSR
Average Lowest Pay
$39,454
$40,220
$35,558
Average Highest Pay
$57,144
$58,557
$46,714
Processor/Asst CSR
Average Lowest Pay
$31,988
$33,992
$27,350
Average Highest Pay
$38,363
$39,993
$38,694
Marketing
Average Lowest Pay
$41,200
*
*
Average Highest Pay
$43,200
*
*
Claims
Average Lowest Pay
$42,522
$50,359
$37,861
Average Highest Pay
$49,867
$55,029
$42,531
AE
Average Lowest Pay
$73,549
$60,500
$50,183
Average Highest Pay
$100,331
$82,500
$74,150
CSR
Average Lowest Pay
$46,449
$42,875
$43,997
Average Highest Pay
$70,480
$78,199
$75,341
Processor/Asst CSR
Average Lowest Pay
$35,906
$37,498
$40,806
Average Highest Pay
$42,889
$44,888
$55,626
Marketing
Average Lowest Pay
$39,426
*
$35,750
Average Highest Pay
$47,194
*
$52,337
Claims
Average Lowest Pay
$40,367
*
*
Average Highest Pay
$50,190
*
*
COMMERCIAL LINES
PERSONAL LINES
GROUP LIFE & HEALTH/FINANCIAL
*Insufficient Data