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2015 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

127

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Service Staff Payroll Information

Average

Top 25% Profit Top 25% Growth

Pay Ranges by Service Position

AE

Average Lowest Pay

$73,503

$68,653

$67,553

Average Highest Pay

$108,009

$104,603

$102,248

CSR

Average Lowest Pay

$40,813

$40,467

$40,031

Average Highest Pay

$74,611

$69,155

$63,398

Processor/Asst CSR

Average Lowest Pay

$32,843

$33,755

$30,817

Average Highest Pay

$45,130

$41,626

$41,038

Marketing

Average Lowest Pay

$47,660

$61,424

$53,727

Average Highest Pay

$77,117

$88,923

$83,194

Claims

Average Lowest Pay

$48,273

$48,182

$41,417

Average Highest Pay

$69,562

$66,941

$58,247

AE

Average Lowest Pay

$59,870

$53,849

$59,459

Average Highest Pay

$79,605

$79,469

$72,518

CSR

Average Lowest Pay

$39,454

$40,220

$35,558

Average Highest Pay

$57,144

$58,557

$46,714

Processor/Asst CSR

Average Lowest Pay

$31,988

$33,992

$27,350

Average Highest Pay

$38,363

$39,993

$38,694

Marketing

Average Lowest Pay

$41,200

*

*

Average Highest Pay

$43,200

*

*

Claims

Average Lowest Pay

$42,522

$50,359

$37,861

Average Highest Pay

$49,867

$55,029

$42,531

AE

Average Lowest Pay

$73,549

$60,500

$50,183

Average Highest Pay

$100,331

$82,500

$74,150

CSR

Average Lowest Pay

$46,449

$42,875

$43,997

Average Highest Pay

$70,480

$78,199

$75,341

Processor/Asst CSR

Average Lowest Pay

$35,906

$37,498

$40,806

Average Highest Pay

$42,889

$44,888

$55,626

Marketing

Average Lowest Pay

$39,426

*

$35,750

Average Highest Pay

$47,194

*

$52,337

Claims

Average Lowest Pay

$40,367

*

*

Average Highest Pay

$50,190

*

*

COMMERCIAL LINES

PERSONAL LINES

GROUP LIFE & HEALTH/FINANCIAL

*Insufficient Data