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2015 Best

Practices Study

Agencies

with Revenues

Between

$10,000,000 and

$25,000,000

122

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Note: See page 163 for an explanation of column headings

Most Successful Producer Productivity

Commercial P&C

Group L&H

New Commissions Produced Annually

Average

$173,677

$181,086

Top 25%

$311,382

$353,766

Total Commissions in Producer’s Book

Average

$1,513,679

$1,000,574

Top 25%

$2,350,478

$1,861,915

Average Commissions per Account

Average

$15,639

$17,466

Top 25%

$39,232

$37,496

Most Successful Producer Productivity

How Most Successful Producers Spent Time

Most Successful

Commercial P&C Producer

Most Successful

Group L&H Producer

Personal

Training/

Education/

Prof. Dev.

7.6%

Soliciting New Business

29.5%

Mgmt/Personnel/

Agency Admin.

14.6%

Servicing

Existing Accounts

48.3%

Personal

Training/

Education/

Prof. Dev.

8.0%

Soliciting New Business

32.3%

Mgmt/Personnel/

Agency Admin.

16.2%

Servicing

Existing Accounts

43.5%

Personal Lines Producers, whose main responsibility is to solicit and write new personal lines

accounts and who are not responsible for the day-to-day servicing of the business, can be very

productive. On average the most successful Personal Lines Producer in this revenue category

generated

$57,250

per year in new personal lines commissions with an average commission

per account of

$1,124

. (Typically, the total commissions in the producer’s book are not tracked

since they are not paid renewal commission. Most often, the producers receive a base salary plus

new business commissions.)