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Morgan Hill, California
93
Zucker Systems
93.
Recommendation:
Performance Standards should be included in the
TRAKiT system so that data can be collected, tracked, monitored and reported
monthly.
Division staff generates and posts a RDCS Quarterly Status Report on the Division’s
web page that provides a summary of the residential projects that received building
allocations through the Residential Development Control System, which is required
by Measure C.
The Division also generates a Commercial and Industrial Project Status Reports and
corresponding map showing project locations, and a Residential Project Status Report.
Generating and posting status reports that contain summary information about current
project in the City is a best practice, however, we noted that the Residential Report
was dated February 2015 and the Commercial and Industrial Report was dated 2012.
Status reports need to be up-to-date to provide value.
94.
Recommendation:
The Planning Division should update the Residential
and Commercial/Industrial Status Reports posted on-line and keep them up to
date.
95.
Recommendation:
Once the TRAKiT system is programmed to collect
performance data, the Community Development Director should generate
monthly reports on the performance data.
We were not told of any other report that is generated by the Division to help them
monitor workflow and performance. Our interviews with staff indicated that the
Division has not yet established performance measures for Planning Application
processing (See our discussion under the “Performance Measures” heading).
Equipment/Supplies
Planning Division staff reported that they generally have adequate equipment to
conduct assigned work. However, there is a need to continue to replace outdated
computers. For example, staff reported that computers do not have adequate capacity
to install collaborated tools, such as Drop Box, WebEx, GoTo Meeting, or Screen
Sharing, which are excellent tools for collaborating with remote contract planning
staff and consultants as well as developers who reside out of the area.
96.
Recommendation:
The Community Development Director should
determine computer update/replacement needs and budget for or utilize
computer hardware budget monies to replace outdated computers with sufficient
storage capacity to accommodate needed software.