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Zucker Systems
Handbook.” The link and title of the handbook should be reconciled to eliminate
confusion and the link should take the user directly to the document.
105.
Recommendation:
The Community Development Director should update
the Architectural and Site Plan Review handout to retitle it as “Architectural
and Site Plan Review/Design Review and Permit,” so that it corresponds to the
process name outlined in Chapter 18.74 of the Zoning Code, and change the
name of the hyperlink from “Architectural Review Handbook” to Design Review
Handbook.”
106.
Recommendation:
The Community Development Director should work
with IT to create a direct hyperlink to the “Design Review Handbook.”
We also noted that the title of the “Tree Removal Permit,” handout does not
correspond to the term used in the Zoning Code Chapter 12.32.040), which governs
the process. The Code refers to the permit as a “tree cutting permit,” which makes it
difficult for an unfamiliar user to locate the provisions in the Zoning Code.
In addition to including a summary of the review and approval process on their
handouts, best practice communities may also include a flow chart showing the major
milestones in the process in the interest of transparency and education.
107.
Recommendation:
The Community Development Director should include
flowcharts in the “filing requirements” handouts that depict the various
planning review and approval processes (e.g., administrative/Director, Planning
Commission and Council approval processes), on handouts.
The Division utilizes a uniform Planning Application form, which is a common type
of application form utilized by best practice communities. However, this form and
others, such as the Environmental Assessment Form are not yet fillable, which will
facilitate electronic submittal, once the City launches its new TRAKiT data and
permit management system.
108.
Recommendation:
The Community Development Director should work
with the IT Department to create fillable forms to facilitate electronic submittal.
109.
Recommendation:
Submittal requirements outlined in all filing
requirement handouts need to be revised to reflect electronic submittal
requirements, rather than paper submittal requirements, once TRAKiT is fully