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Morgan Hill, California

102

Zucker Systems

over 4 separate Divisions, including Housing, Economic Development, Support

Services and another function that includes the Planning and Building Divisions. The

existing organization chart shows that the Planning and Building functions are headed

by a Community Development Director - suggesting that there is a smaller

Community Development Department, consisting of a Planning and Building

Division, within a larger Community Development Department.

Staff said that the ACM is responsible for oversight of the four separate Divisions in

the Department and the Community Development Director is responsible for and acts

as the Planning Manager for day-to-day management of the Planning Division and the

Building Official acts as the Division Manager for day-to-day management of the

Building Division.

However, at times, the Community Development Director will provide oversight to

one or all of the other Divisions within the Department when the ACM is unavailable

or delegates’ oversight responsibility in connection with a special project.

Adding to the confusion is that fact that the organizational management structure for

the Planning and Building Divisions actually “works” differently in practice than

shown in Figure 2. The Community Development Director no longer directs the

activities of the Building Division; just the Planning Division as shown in Figure 7.

The existence of an ACM position over Community Development and a Community

Development Director position that is only charged with managing the Planning-

related functions is confusing. Moreover, maintaining a Community Development

Director position that is currently only responsible for Planning-related functions and

has occasional, temporary oversight of other functions or projects within other

functions is unusual. If the Community Development Director's span of control has

been reduced to Planning Division oversight, the title should be changed accordingly

to reflect the actual responsibilities (also see our recommendations under the

“Building” section above about the Building Division structure).

115.

Recommendation:

The CDD title should be changed to Planning Director

or Current and Long-Range Planning Director.

Project Managers

Staff indicated that they act as the lead on current planning applications and feel that

they have generally been given full authority to act as “true Planning Project

Managers.” We have referred to “Planning Project Managers” in some of our other

studies as a “Cradle-to-Grave,” system. With this System, the assigned current

planner manages and works directly on the project from pre-application through

building inspection.