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Getting Started

6

New User Enrollment

6

Logging Off

8

Resetting A Forgotten Password

9

Home Page

11

Home Page Overview

11

Account Summary Overview

12

Account Details Overview

13

Quick Transfer

15

Account Grouping

16

Editing a Group Name

17

Deleting a Group

17

Security

18

Protecting Your Information

18

General Guidelines

18

Login ID and Password

18

Fraud Prevention

18

Security Preferences

19

Change Password

19

Change Login ID

20

Secure Delivery

20

Alerts Overview

21

Date Alerts

22

Account Alerts

23

History Alerts

24

Security Alerts Overview

25

Edit Delivery Preferences

25

Secure Message Overview

26

Sending a Secure Message

27

Transactions

28

Moving Money Overview

28

Funds Transfer

29

Account to Account Transfer

31

Single Transfers Between Gulf Winds Accounts

31

Linking Someone’s Gulf Winds Account

32

Adding A Personal External Account

33

Verifying A Personal External Account

34

Activity Center Overview

35

Using Filters

36

Creating or Deleting Custom Views Using Favorites

36

Canceling Transactions

37

Pay My Bills

38

Bill Pay Overview

38

Managing Payees

40

Creating a Payee

40

Editing a Payee

41

Deleting a Payee

42

Making a Manual Payment

43

Paying Multiple Bills

45

Canceling Pending Transactions

46

Services

47

Stop Payment Request

47

Reordering Checks

50

Personal Finance Manager (PFM)

51

Account Preferences

52

Themes and Languages

53

Locations

54

Branches and ATMs

54