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CONF I DENT I A L │ PAGE 15
Joplin Schools RFQ – Group Benefit Broker/Consultants
6. At a minimum, will you commit to assist with the development and dissemination of employee benefit
communication pieces on a monthly basis and during enrollment? Give an example of one communication
piece you authored for a client. Note any employee newsletters, online booklets, etc. that would be
provided within your fee structure.
You have a significant investment in your employee benefits program, and CBIZ wants to make sure that you are
getting the best return on your investment. Clear, effective communication is the key to success for any employee
benefit plan. Health plans, in particular, are expensive programs that require employee decision-making, so it’s
essential to give employees the information and tools they need to enroll and make the most of the program.
Employee Communication
CBIZ provides employee communication services and consulting to all of our clients. Our employee communication
strategy includes in-person, print, and online communication tools. In devising a communication strategy, we will:
Examine the District’s scope of operations and benefits landscape, including demographics, culture, mission,
and value;
Define objectives and desired outcomes, i.e. employee engagement and accountability, enrollment and
utilization, and assessment of recent communication efforts;
Explore available communication channels including online, mobile, and other resources at home and at
work;
Develop messaging and identify appropriate mix of media (where appropriate, link benefit messages to
organizational values and vision);
Leverage internal resources/peer opinion leaders to enhance credibility and ensure consistent messages.
Potential Engagement Channels