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Prepared for Springfield R-XII School District
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Our implementation team is overseen by a director and includes senior implementation
consultants who are highly experienced with plan conversions and implementations.
Accurate data conversion is an integral component of our implementation team’s employee
performance reviews.
I. Systems Capabilities and Hardware
1. Describe the hardware platform and software system you will use to record keep and
service our plan.
VALIC’s proprietary recordkeeping system, is 100% controlled by VALIC, allowing us to
make adjustments on an ongoing basis as necessary for maximum customization to your
plan.
Implemented in 1985, our proprietary recordkeeping system supports the account balance
recordkeeping, payment processing, disbursements and other service needs of our large
client base. The system is a proven, state-of-the-art customer-service platform that
integrates open-system and mainframe technologies to serve sponsors and participants in
retirement plans with variable annuity or mutual fund investment platforms.
VALIC’s proprietary recordkeeping system is scalable, able to support plans that range from
an individual plan to some of the largest employer-sponsored plans in the United States.
VALIC’s mainframe-based engine can process millions of transactions, reducing downtime
in information availability to little or nothing. Its open system technology integrates
recordkeeping and processing to produce an easy-to-use tool that enables VALIC to serve
large and small employer groups efficiently across all client touch points.
The hardware of VALIC's system is completely dedicated to administering defined
contribution plans. The main processor is an z13 Model 2964 410, Cloud capable with Z/OS
1.13 operating system. The rated capacity of this processor is Millions of Instructions Per
Second (MIPS) is 2,093 allocated across 10 LPARS. Direct Access Storage Device (DASD)
capacity is 27 Terabytes utilizing EMC VMAX 40K technology. VALIC's systems division is
responsible for the maintenance, enhancement and support for a
ll automated and
information systems used at VALIC.
2. Was the software developed internally, leased, or bought from another provider? Who
has the ultimate responsibility/authority to make sure the software remains current
with respect to laws, regulations, client needs, etc.?
VALIC's proprietary recordkeeping software was developed internally. VALIC has the
ultimate responsibility and authority to ensure that our software remains current to laws,
regulations and client needs. The recordkeeping system is modified on an ongoing basis.
We have a controlled library management process that provides for enhancements to be
installed into our production environment at specific times throughout the year, which results
in no disruption of our regular services.
VALIC has the ultimate responsibility and authority to ensure that our software remains
current to laws, regulations and client needs. The recordkeeping system is modified on an
ongoing basis. We have a controlled library management process that provides for