70 / 191
2010 Best
Practices Study
Agencies
with Revenues
Between
$2,500,000 and
$5,000,000
70
Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000
Mgmt. Perspectives
Profile
Revenues
Expenses
Profitability
Employee Overview
Producer Info
Staff Service Info
Technology
Insurance Carriers
Appendix
Average
+25% Profit
+25% Growth
Property & Casualty
Claims Services (beyond traditional services)
32.4%
44.4%
50.0%
Loss Control/Engineering/Safety
32.4%
33.3%
60.0%
Risk Management Consulting
50.0%
55.6%
70.0%
Data Analysis
29.4%
55.6%
50.0%
Workers Comp TP
8.8%
11.1%
20.0%
Premium Financing
79.4%
100.0%
80.0%
Self-Insurance Programs
17.6%
0.0%
30.0%
Household Contents Inventory Services
14.7%
11.1%
40.0%
Identity Theft Protection Programs
14.7%
22.2%
30.0%
Captive Ins. Company Consulting/Management
11.8%
22.2%
20.0%
Other*
5.9%
11.1%
0.0%
Average
+25% Profit
+25% Growth
Life & Health / Financial
Wellness
17.6%
0.0%
30.0%
Enrollment
52.9%
55.6%
50.0%
COBRA Administration
35.3%
22.2%
40.0%
Government Compliance Service
8.8%
0.0%
10.0%
Employee Benefits TPA
14.7%
0.0%
20.0%
HR Consulting
26.5%
11.1%
30.0%
Actuarial/Data Analysis
2.9%
0.0%
10.0%
Pension/401(k)
23.5%
33.3%
40.0%
Self-Insurance Programs
17.6%
11.1%
30.0%
Investment Products (Securities, Stocks)
2.9%
0.0%
10.0%
Zywave
17.6%
11.1%
30.0%
PEO (Employee Leasing Products & Services)
8.8%
11.1%
10.0%
Other*
11.8%
0.0%
10.0%
*”Other” includes Ubenefits, Client Connect, Compliance Check, and payroll services.
*”Other” includes HR and Zywave.
Services/Other Products Provided
(% of Agencies Providing)