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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

26

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

2011 Best

Practices Study

Agencies with

Revenues Between

$1,250,000 and

$2,500,000

Average

+25% Profit

+25% Growth

Growth

Organic Growth By Line of Business**

Commercial P&C

-0.9%

-8.3%

7.1%

Personal P&C

1.8%

1.7%

3.0%

Group Medical

6.6%

13.6%

18.6%

All Other Group

-20.4%

*

-15.2%

Total Organic Growth

1.5%

-1.7%

10.4%

Profit

Pro Forma Pretax Profit

24.0%

43.0%

28.2%

Pro Forma EBITDA

27.0%

43.8%

30.3%

Rule of 20 Score

14.1

22.8

26.0

Financial

Average

Top 25%

Current Ratio

1.42:1

2.23:1

Receivable/Payable Ratio

46.3%

-5.7%

Accounts Receivables > 60 Days

36.5%

6.6%

Accounts Receivables > 90 Days

17.2%

1.2%

Productivity

Average

+25% Profit

+25% Growth

Revenue per Employee

$139,843

$171,845

$153,245

Compensation per Employee

$80,865

$76,495

$91,068

Spread per Employee

$58,978

$95,351

$62,177

Annual New Commission Generated per Validated Producer

Average

Top 25%

Commercial P&C

$47,006

$84,141

Personal P&C

$33,014

$65,500

Life & Health/Financial

$42,634

$98,052

Commissions Serviced per Service & Sales Support Staff

Average

Top 25%

Commercial P&C

$270,863

$484,882

Personal P&C

$202,171

$337,874

Life & Health / Financial

$271,753

$387,694

Key Benchmarks at a Glance

* Insufficient Data

**Excludes any acquired revenue