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Key Benchmarks

Profile

Revenues

Expenses

Profitability

Employee Overview

Producer Info

Staff Service Info

Technology

Insurance Carriers

Appendix

98

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

2011 Best

Practices Study

Agencies with

Revenues Between

$10,000,000 and

$25,000,000

Average

+25% Profit

+25% Growth

Growth

Organic Growth By Line of Business**

Commercial P&C

1.3%

1.6%

8.5%

Personal P&C

4.2%

4.7%

3.5%

Group Medical

5.2%

6.3%

14.3%

All Other Group

6.4%

6.3%

5.8%

Total Organic Growth

Profit

Pro Forma Pretax Profit

16.1%

28.1%

20.2%

Pro Forma EBITDA

19.7%

29.6%

25.8%

Rule of 20 Score

12.3

18.4

23.0

Financial

Average

Top 25%

Current Ratio

1.28:1

1.85:1

Receivable/Payable Ratio

42.1%

6.5%

Accounts Receivables > 60 Days

5.9%

3.7%

Accounts Receivables > 90 Days

-2.0%

1.1%

Productivity

Average

+25% Profit

+25% Growth

Revenue per Employee

$177,397

$223,658

$203,950

Compensation per Employee

$117,724

$135,644

$126,275

Spread per Employee

$59,673

$88,014

$77,675

Annual New Commission Generated per Validated Producer

Average

Top 25%

Commercial P&C

$79,542

$135,910

Personal P&C

$43,191

$58,541

Life & Health/Financial

$131,957

$256,805

Commissions Serviced per Service & Sales Support Staff

Average

Top 25%

Commercial P&C

$345,322

$506,229

Personal P&C

$208,727

$303,178

Life & Health / Financial

$386,573

$569,668

Key Benchmarks at a Glance

**Excludes any acquired revenue