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26

Employeeswho enter intonegotiationswith customers

(e.g. changeorders, contracts, projects, etc.).

This oneday course is designed toprovide aprocess, theories, and tools that will aid in achieving

positive, relationship-basednegotiatedoutcomes. Elements of this course include: Planningnegoti-

ations, tools and techniques toeffectivelymanage outcomes, anddealingeffectivelywith difficult

people and situations.

The coursegaveme the tools to approachaproject

from theownersperspectiveand isgoing to

be ahugeasset when sittingdown tonegotiate.

- CourseParticipant

OFFERED

APi GroupHQ: April 22nd, 2015