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Instructions
2

Table of Contents
3

What's New
4

The Department of Learning & Development
5

Leadership Development
6

The LEaD Challenge
7

NEW: The 7 Habits of Highly Effective People
8

Building Leaders Series
9

Leader Labs
10

Regional Leader Labs
12

FMI Leadership Institute Course
13

Situational Leadership Course
14

InsideOut Coaching Course
15

The Leadership Challenge
16

DiSC Leadership Course
17

Project Leader Course
20

Service Manager Course
21

Branch Manager Course
22

Building Relationships Series
23

Presentations Strategies Course
24

Relationship Based Negotiations Course
26

Exceptional Customer Service Workshop
27

Learning and Development: Key Contacts
28